Return and Refund Policy

At Green Bee Microgreens, customer satisfaction is our top priority. Below is our return and refund policy for your reference:

• Merchandise and other non-consumable items can be returned within 30 days of receiving your order.
• Items must be in their original, resealable condition to qualify for a full refund.
• Return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent.

• Due to the perishable nature of fresh greens, they cannot be returned once delivered.
• If you believe your fresh greens are of substandard quality, please contact us within 48 hours of receiving your order with photos and a description of the issue. A refund or replacement will be issued if the quality is found to be unsatisfactory.

• Non-perishable consumables can be returned within 30 days of receiving your order.
• Items must be unopened and in their original, resealable condition to qualify for a refund.

1. Contact our customer service team at hello@greenbeemicrogreens.com with your order number and details of the issue.
2. For returns, we will provide instructions on how to send the items back.
3. Refunds will be issued to your original payment method once the returned items are inspected and approved.

Thank you for choosing Green Bee Microgreens. If you have any questions or concerns about your order, please don’t hesitate to reach out to us.